ELVALLO Return and Exchange Policy
At ELVALLO, we strive to ensure that our customers are completely satisfied with their purchases. If you received the wrong product, color, size, or a damaged item, we offer a 7-day return or exchange policy. Please read the guidelines below to ensure a smooth return or exchange process.
Return/Exchange Eligibility:
Return/Exchange Process:
Important Notes:
Contact Information:
Thank you for shopping with ELVALLO! We are here to ensure you are completely satisfied with your purchase. If you have any questions or concerns, feel free to Contact Us.
Overview:
1.Automatic tracking
2. Smooth pan and tilt monitoring
3. Day and night surveillance
4. Motion-activated alarm push application
5. Clear two-way audio
6. P2P remote access
7. Put it anywhere, easy installation
8. TF Card and Cloud Storage Options
9. Colorful night vision
10. Support Alexa
Product Information:
Model: SK-ZA01-Q
Pixel: 2 million (dpi)
Type: Integrated camera
Style: Dome camera
Image sensor: CMOS
Horizontal resolution: 2 million (TVL)
Minimum illumination: 0.001 (Lux)
Resolution: 1080
Lens: 3.6 (mm)
Signal to noise ratio:> 48 (DB)
Working temperature: -20-40 (℃)
Backlight compensation: support
Size: 1/2 (inch)
Power supply voltage: 220 (V) (V)
Electronic shutter: support
Alarm function: support
Material: ABS
Use environment: indoor
Effective distance: 10M
Surveillance camera lens: 1G3P
Lens focal length: 4.0MM
PTZ control: PTZ
Computer monitoring: WEB
Irradiation distance of infrared lamp: 10M
2million pixels single light: YIIOT 2 million (infrared night vision-2.4GWiFi)
2million pixels dual light: YCC365 2 million double light (full-color night vision can light up 2.4G dual-band WiFi)
Note: Memory card not included
Package List:
1 X Panoramic Camera
1 X E27 Base
1 X Manual
NOTE:
1. The bulb camera does not support the 5GHz network, please select the 2.4GHz network to add the device
2. Please make sure the device is connected to power and your phone is connected to Wifi
Shipping Policy for ELVALLO
At ELVALLO, we strive to provide fast and reliable shipping to our customers. Below you’ll find important information regarding our shipping process. By placing an order on ELVALLO, you agree to the terms outlined in this Shipping Policy.
1. Processing Time
2. Shipping Rates and Delivery Times
3. Order Tracking
4. Shipping Locations
5. Order Modifications
6. Delivery Delays
7. Lost or Damaged Items
8. Return Shipping Costs
9. Customer Service
If you have any questions about your order or shipping, feel free to contact us at:
Thank you for shopping with ELVALLO. We are committed to providing you with a seamless shopping experience!
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